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In today's fast-paced business world, using Artificial Intelligence (AI) can be a game-changer for your sales. Especially, Language Learning Models (LLM) - a type of AI, can help make your work easier, get your team to follow the best ways of doing things, and turn more potential customers into actual ones. In this article, we're going to explore 12 ways you can use AI to help your sales go through the roof.
You could start by using an LLM chatbot to teach and onboard new sales staff. The bot can give them quick answers to questions about your products, the best way to do things, or even examples from past successes.
Chatbots can answer common questions on your product's features. When the user is happy with the answer, the chatbot can gather the user's contact information as a lead.
LLM can use a simple email address to gather some key information about a potential customer. For example, it can take the domain name from the email, go to the website and make a summary of what the business does.
Once we talked to the customer, we can use AI to make our messages to them more personal. We can even match their writing whether it's formal or relaxed.
By using machine learning models, you can better score your leads. LLM can process information from different sources like messages, emails, phone calls or even content of their website to help rate your leads better.
AI can convert a simple "remind about a payment" to a full message that's ready to send to the customer. Using your internal best practices document to make sure the message fits your standards.
When customers have concerns, AI can help you convince them your product is a good fit. It can do this by pulling relevant content and examples to help address their concerns.
AI can use what it knows about the customer's business to create messages that directly apply to them. This will make them more likely to respond or act on this information.
AI can use information about the customer to personalise your pitches to them. It can bring up case studies from their industry to show them how your product can solve their problems.
We can use AI to listen to sales calls, transcribe what was said, and then compare it with your best practices or sales scripts. Based on that, it can give feedback to help improve future conversations.
With AI, you can sift through your data on why customers didn't convert to find trends. This would be very difficult to do manually, but AI makes it easy.
Finally, not all customers are technical. But thanks to AI, we can make your product documentation simple for everyone to understand.
AI has a lot of potential to improve your sales. Implementing these AI features can help streamline your processes, improve customer communication and lead to more conversions.
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